Frequently Asked Questions - CBX Rent A Car

1. What documents do I need to rent a car?

Usually, you need a valid driver's license, be over 25 years of age and present your passport. In some cases, a photo ID is also accepted.

2. What are the age requirements to rent a vehicle?

Most companies require the driver to be at least 25 years old. However, with CBX you can rent if you purchase additional insurance.

3. Is insurance included in the rental price?

At CBX, the quote provided to you already includes basic coverage.

4. What happens if I return the car late?

Generally, a late fee will apply. We recommend that you contact the company if you anticipate being late.

5. Can I add an additional driver?

Yes, you can usually add an additional driver, but there may be an extra fee. The second driver must show up and comply with documentation requirements.

6. What should I do if I have an accident or the vehicle is damaged?

You should immediately contact CBX and follow our instructions. It is advisable to have the company's contact number at hand.

7. What happens if I need to cancel or modify my reservation?

Cancellations can be made at least 3 days in advance. Otherwise, you will lose the amount you paid for the reservation, which is 100 USD.

8. Are there any additional charges I should be aware of?

Yes, charges may apply for not returning the vehicles in the same condition in which they were delivered to you, such as empty tank, excessive dirt, spilled upholstery, cigarette smell, among others that do not meet the standards established by CBX.