Frequently Asked Questions

You'll need a valid driver's license, be over 21 years of age and present your passport. In some cases, another type of available ID may be required.

Most companies require the driver to be at least 25 years old. However, with CBX you can rent if you purchase additional insurance starting at age 21.

At CBX, the quote provided to you will already include Costa Rica’s Basic Mandatory Coverage. No surprise fees.

Generally, a late fee will apply. We recommend that you contact us if you anticipate being late.

Yes, at CBX you can add additional drivers, free of charge, as long as they present us with the relevant documents and IDs.

You should immediately contact CBX and follow our instructions. It is advisable to have the company's contact number at hand.

Cancellations can be made at least 3 days in advance. Otherwise, you will lose the amount you paid for the reservation, which is 100 USD.

Yes, charges may apply for not returning the vehicles in the same condition in which they were delivered to you, such as empty tank, excessive dirt, spilled upholstery, cigarette smell, among others that do not meet the standards established by CBX.

Yes, we offer Costa Rica's Basic Mandatory Coverage (CDW and TPL) required to rent a car in Costa Rica, as well as two other types of coverage: CDW Credit Card Coverage and Full Cover.